Our Essence
Our Policies
Transparency and trust guide our policies, ensuring clarity in our refund and return processes.
Cookies policy
What are cookies
Cookies are small text files stored on your device that help websites function properly and improve your browsing experience.
How So W Use Cookies
Our website may use cookies to:
- Remember your preferences
- Improve website performance
- Analyze visitor traffic
- Support online ticketing, registration, and donations
- Enhance website security
Analytics
We may use services such as Google Analytics to better understand how visitors use our website. These services collect anonymous information about website usage.
Third-Party Services
Some pages may include services provided by trusted third parties, including:
- Online ticketing platforms
- Donation processing services
- Embedded videos
- Social media content
These providers may place their own cookies according to their privacy policies.
Managing Cookies
Most web browsers allow you to:
- View stored cookies
- Delete cookies
- Block cookies
- Receive notifications when cookies are used
Please note that disabling cookies may affect the functionality of certain features on our website.
Changes to This Policy
Montana Ballet Company may update this Privacy and Cookie Policy periodically. Updates will be posted on this page with a revised effective date.
Privacy policy
Effective Date: July 23, 2026
Montana Ballet Company (“MBC,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us.
Information We Collect
We may collect information you voluntarily provide, including:
- Name
- Email address
- Mailing address
- Phone number
- Donation information
- Class registration information
- Ticket purchases
- Information submitted through contact forms or newsletter sign-ups
We may also automatically collect limited technical information when you visit our website, including:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on our website
- Referral source
How We Use Your Information
We use your information to:
- Process ticket purchases and donations
- Register students for classes and programs
- Send newsletters and event updates (only if you opt in)
- Respond to inquiries
- Improve our website and services
- Meet legal and financial reporting requirements
We will never sell your personal information.
Donations
Online donations are processed through secure third-party payment providers. Montana Ballet Company does not store your complete credit card information.
Email Communications
If you subscribe to our mailing list, we may send updates about performances, classes, fundraising campaigns, and special events.
You may unsubscribe at any time using the link included in every email.
Sharing Information
We do not sell or rent personal information.
We may share information with trusted service providers who help us operate our website, process payments, manage registrations, or send communications. These providers are required to safeguard your information.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information. While no online transmission is completely secure, we work to protect the information entrusted to us.
Children's Privacy
Our Academy serves children; however, personal information for minors is collected only through a parent or legal guardian for registration and participation purposes.
Your Rights
You may request to:
- Review your personal information
- Correct inaccurate information
- Request deletion of your information where appropriate
- Opt out of marketing communications
To make a request, contact us using the information below.
Contact
Montana Ballet Company
2304 North 7th Avenue, Suite C-3
Bozeman, MT 59715
Email: info@montanaballet.org
Phone: (406) 582-8702
Refund & Exchange Policy
General Policy
It is our general policy not to issue refunds for ticket sales. We encourage ticket purchasers to carefully review the details of their order before proceeding with their purchase. Despite this policy, we may elect to, but do not hereby obligate ourselves to, offer you an opportunity to receive a full or partial refund for your purchase, depending upon your individual circumstances.
Any ticket exchanges incur a $5 administrative fee.
Performance Cancellation and Ticket Resale Policy
If an event/performance is canceled for any reason, ticket purchasers may convert the value of their tickets into a tax-deductible donation, apply the value of their tickets to a future event/performance, or receive a full refund. Montana Ballet Company will attempt to contact all ticket holders by email whenever a ticketed event/performance has been canceled to arrange for a refund or exchange. All requests for refunds/exchanges must be made within 30 days of the date of the canceled event/performance.
Reselling tickets for Montana Ballet Company shows for more than the face value of the ticket, or value of the ticket advertised on our website, is prohibited. If you see a reseller breaking our terms and conditions, please send an email to info@montanaballet.org.
Donation Policy
Donations are generally considered non-refundable. If you believe an error has been made processing your donation or have any questions about your contribution, you can reach the Development Director by email at development@montanaballet.org. All recurring donations may have an End Date established online at the time of the donation or may be canceled at any time by emailing the Development Director.
Season Tickets & Subscriptions Purchase Policy
All Season Tickets and Subscriptions are non-refundable unless otherwise discussed. Please pay careful attention to your purchase before submitting it.
Academy Tuition Policy
All tuition and registration fees paid to the Academy are non-refundable. There are no tuition credits. No portion of tuition will be refunded in the event of absence, injury, relocation, decision to withdraw, or dismissal from the Academy.
By enrolling in Montana Ballet Company (MBC) activities, I, the registered student or guardian of the registered student, understand and acknowledge the nature of MBC activities, and (1) fully consent to the student’s participation in MBC activities; (2) attest that the student is in adequate physical condition to participate in MBC activities; (3) confirm that the student has been approved by a physician to participate in dance and MBC activities. I understand that dance is strenuous, involving repetitive and sustained physical activity and numerous types of movements that place intense demands on the human body and carry the risk of potentially serious injury. I am aware that falls and collisions with other students or objects may occur. I understand that dance instruction may involve physical manipulation of the student to correct body alignment and form. I also understand that Montana Ballet Company is not staffed to supervise students at all times and is not responsible for students’ behavior or activities outside of class. As the student’s guardian, I agree that I am responsible for the student at all times outside of class. In case of a medical emergency, I grant permission to MBC and its staff, representatives, and volunteers to provide, in their careful judgment, first aid and emergency treatment necessary for the registered student while participating in MBC activities. I also consent to the transport of the student to a facility required for treatment, and to any emergency treatment deemed necessary by licensed physicians and/or other medical personnel. I expressly indemnify and HOLD HARMLESS MBC, its Staff, representatives, and volunteers from any negligence and all costs resulting from the decision to obtain and provide such emergency treatment. I agree that I am responsible for any and all expenses related to any required medical treatment. I represent that I am 18 years of age or older and am signing this document of my own free will. I acknowledge and understand the above-referenced statements and activities, and I hereby give permission for the registered student to participate in MBC activities. I assume the risk for any injuries or illnesses that may be incurred while engaged in dance classes, performances, public appearances, and/or other related activities, including, but not limited to, necessary travel. I hereby agree to release, waive, covenant not to sue, indemnify, and HOLD HARMLESS Montana Ballet Company, its officers, directors, agents, servants, and employees from any and all liability, fault, claims, demands, and actions whatsoever for any loss, property damage to the student or to third parties, and/or injuries or illnesses the student may incur while engaged in Montana Ballet Company activities, including, but not limited to, dance classes, performances, public appearances, and/or related activities, and necessary travel.
PHOTO/VIDEO RELEASE
I consent to the reproduction and/or use of any and all Montana Ballet Company photographs, videotapes, film, or audio recordings, and/or other likeness of myself or my child for advertising or promotional purposes by Montana Ballet Company without compensation or other consideration. Any and all reproductions will become the sole property of Montana Ballet Company, and I release all rights to said reproductions. If you do not consent to MBC’s Photo/Video Release, please contact our office directly at: 406.582.8702 or info@montanaballet.org, so that we may honor your wishes appropriately. Thank you.
HEALTH POLICIES
MBC COVID-19 Protocols and Agreement: Face masks are no longer required at MBC. We support individual choice to continue wearing masks if you feel more comfortable. We kindly ask you to respect individual decisions. The MBC Board of Directors reviews our COVID safety protocols monthly and has the discretion to modify protocols based on community transmission rates and other factors. We will make every effort to minimize the risk of disease transmission. Our studios and all surfaces will be regularly disinfected. Despite the safety measures we all take, there is still a possibility that you or your child may be exposed to the COVID-19 virus or other illness while participating in and/or traveling to MBC activities. I represent that I am 18 years of age or older and am signing this document of my own free will. I acknowledge that I have read and understand MBC’s COVID-19 safety protocols and agree to adhere to these protocols. I hereby give permission for the registered student to participate in MBC activities and assume any risk of exposure or illness related to COVID-19 or other disease. I release Montana Ballet Company, its officers, directors, agents, servants, and employees from any and all liability or fault associated with COVID-19 or other illness.
Requesting a Refund or Exchange
If you believe you qualify for a refund or exchange, please contact Montana Ballet Company at info@montanaballet.org.