Our Essence
Our Policies
Transparency and trust guide our policies, ensuring clarity in our refund and return processes.
Cookies policy
What are cookies
Cookies are small text files stored on your device that help websites function properly and improve your browsing experience.
How So W Use Cookies
Our website may use cookies to:
- Remember your preferences
- Improve website performance
- Analyze visitor traffic
- Support online ticketing, registration, and donations
- Enhance website security
Analytics
We may use services such as Google Analytics to better understand how visitors use our website. These services collect anonymous information about website usage.
Third-Party Services
Some pages may include services provided by trusted third parties, including:
- Online ticketing platforms
- Donation processing services
- Embedded videos
- Social media content
These providers may place their own cookies according to their privacy policies.
Managing Cookies
Most web browsers allow you to:
- View stored cookies
- Delete cookies
- Block cookies
- Receive notifications when cookies are used
Please note that disabling cookies may affect the functionality of certain features on our website.
Changes to This Policy
Montana Ballet Company may update this Privacy and Cookie Policy periodically. Updates will be posted on this page with a revised effective date.
Privacy policy
Effective Date: July 23, 2026
Montana Ballet Company (“MBC,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us.
Information We Collect
We may collect information you voluntarily provide, including:
- Name
- Email address
- Mailing address
- Phone number
- Donation information
- Class registration information
- Ticket purchases
- Information submitted through contact forms or newsletter sign-ups
We may also automatically collect limited technical information when you visit our website, including:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on our website
- Referral source
How We Use Your Information
We use your information to:
- Process ticket purchases and donations
- Register students for classes and programs
- Send newsletters and event updates (only if you opt in)
- Respond to inquiries
- Improve our website and services
- Meet legal and financial reporting requirements
We will never sell your personal information.
Donations
Online donations are processed through secure third-party payment providers. Montana Ballet Company does not store your complete credit card information.
Email Communications
If you subscribe to our mailing list, we may send updates about performances, classes, fundraising campaigns, and special events.
You may unsubscribe at any time using the link included in every email.
Sharing Information
We do not sell or rent personal information.
We may share information with trusted service providers who help us operate our website, process payments, manage registrations, or send communications. These providers are required to safeguard your information.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information. While no online transmission is completely secure, we work to protect the information entrusted to us.
Children's Privacy
Our Academy serves children; however, personal information for minors is collected only through a parent or legal guardian for registration and participation purposes.
Your Rights
You may request to:
- Review your personal information
- Correct inaccurate information
- Request deletion of your information where appropriate
- Opt out of marketing communications
To make a request, contact us using the information below.
Contact
Montana Ballet Company
2304 North 7th Avenue, Suite C-3
Bozeman, MT 59715
Email: info@montanaballet.org
Phone: (406) 582-8702
Refund & Exchange Policy
General Policy
It is our general policy not to issue refunds for ticket sales. We encourage ticket purchasers to carefully review the details of their order before proceeding with their purchase. Despite this policy, we may elect to, but do not hereby obligate ourselves to, offer you an opportunity to receive a full or partial refund for your purchase, depending upon your individual circumstances.
Any ticket exchanges incur a $5 administrative fee.
Performance Cancellation and Ticket Resale Policy
If an event/performance is canceled for any reason, ticket purchasers may convert the value of their tickets into a tax-deductible donation, apply the value of their tickets to a future event/performance, or receive a full refund. Montana Ballet Company will attempt to contact all ticket holders by email whenever a ticketed event/performance has been canceled to arrange for a refund or exchange. All requests for refunds/exchanges must be made within 30 days of the date of the canceled event/performance.
Reselling tickets for Montana Ballet Company shows for more than the face value of the ticket, or value of the ticket advertised on our website, is prohibited. If you see a reseller breaking our terms and conditions, please send an email to info@montanaballet.org.
Donation Policy
Donations are generally considered non-refundable. If you believe an error has been made processing your donation or have any questions about your contribution, you can reach the Development Director by email at development@montanaballet.org. All recurring donations may have an End Date established online at the time of the donation or may be canceled at any time by emailing the Development Director.
Season Tickets & Subscriptions Purchase Policy
All Season Tickets and Subscriptions are non-refundable unless otherwise discussed. Please pay careful attention to your purchase before submitting it.
Academy Tuition Policy
All tuition and registration fees paid to the Academy are non-refundable. There are no tuition credits. No portion of tuition will be refunded in the event of absence, injury, relocation, decision to withdraw, or dismissal from the Academy.
By enrolling in Montana Ballet Company (MBC) activities, I, the registered student or guardian of the registered student, understand and acknowledge the nature of MBC activities, and (1) fully consent to the student’s participation in MBC activities; (2) attest that the student is in adequate physical condition to participate in MBC activities; (3) confirm that the student has been approved by a physician to participate in dance and MBC activities. I understand that dance is strenuous, involving repetitive and sustained physical activity and numerous types of movements that place intense demands on the human body and carry the risk of potentially serious injury. I am aware that falls and collisions with other students or objects may occur. I understand that dance instruction may involve physical manipulation of the student to correct body alignment and form. I also understand that Montana Ballet Company is not staffed to supervise students at all times and is not responsible for students’ behavior or activities outside of class. As the student’s guardian, I agree that I am responsible for the student at all times outside of class. In case of a medical emergency, I grant permission to MBC and its staff, representatives, and volunteers to provide, in their careful judgment, first aid and emergency treatment necessary for the registered student while participating in MBC activities. I also consent to the transport of the student to a facility required for treatment, and to any emergency treatment deemed necessary by licensed physicians and/or other medical personnel. I expressly indemnify and HOLD HARMLESS MBC, its Staff, representatives, and volunteers from any negligence and all costs resulting from the decision to obtain and provide such emergency treatment. I agree that I am responsible for any and all expenses related to any required medical treatment. I represent that I am 18 years of age or older and am signing this document of my own free will. I acknowledge and understand the above-referenced statements and activities, and I hereby give permission for the registered student to participate in MBC activities. I assume the risk for any injuries or illnesses that may be incurred while engaged in dance classes, performances, public appearances, and/or other related activities, including, but not limited to, necessary travel. I hereby agree to release, waive, covenant not to sue, indemnify, and HOLD HARMLESS Montana Ballet Company, its officers, directors, agents, servants, and employees from any and all liability, fault, claims, demands, and actions whatsoever for any loss, property damage to the student or to third parties, and/or injuries or illnesses the student may incur while engaged in Montana Ballet Company activities, including, but not limited to, dance classes, performances, public appearances, and/or related activities, and necessary travel.
PHOTO/VIDEO RELEASE
I consent to the reproduction and/or use of any and all Montana Ballet Company photographs, videotapes, film, or audio recordings, and/or other likeness of myself or my child for advertising or promotional purposes by Montana Ballet Company without compensation or other consideration. Any and all reproductions will become the sole property of Montana Ballet Company, and I release all rights to said reproductions. If you do not consent to MBC’s Photo/Video Release, please contact our office directly at: 406.582.8702 or info@montanaballet.org, so that we may honor your wishes appropriately. Thank you.
HEALTH POLICIES
MBC COVID-19 Protocols and Agreement: Face masks are no longer required at MBC. We support individual choice to continue wearing masks if you feel more comfortable. We kindly ask you to respect individual decisions. The MBC Board of Directors reviews our COVID safety protocols monthly and has the discretion to modify protocols based on community transmission rates and other factors. We will make every effort to minimize the risk of disease transmission. Our studios and all surfaces will be regularly disinfected. Despite the safety measures we all take, there is still a possibility that you or your child may be exposed to the COVID-19 virus or other illness while participating in and/or traveling to MBC activities. I represent that I am 18 years of age or older and am signing this document of my own free will. I acknowledge that I have read and understand MBC’s COVID-19 safety protocols and agree to adhere to these protocols. I hereby give permission for the registered student to participate in MBC activities and assume any risk of exposure or illness related to COVID-19 or other disease. I release Montana Ballet Company, its officers, directors, agents, servants, and employees from any and all liability or fault associated with COVID-19 or other illness.
Requesting a Refund or Exchange
If you believe you qualify for a refund or exchange, please contact Montana Ballet Company at info@montanaballet.org.
Terms of Service
Last Updated: September 1, 2026
1. Agreement to Terms
These Terms of Service (“Terms”) constitute an agreement between you and Montana Ballet Company (“Montana Ballet,” “MBC,” “we,” “us,” or “our”) regarding your access to and use of the Montana Ballet Company website, online forms, registration systems, communications, and related digital services (collectively, the “Services”).
By accessing or using our Services, submitting an inquiry or registration form, purchasing tickets, making a donation, enrolling in a program, or otherwise interacting with Montana Ballet Company online, you acknowledge that you have read and agree to these Terms.
If you do not agree with these Terms, please discontinue use of the Services.
Montana Ballet Company may be contacted at:
Montana Ballet Company
2304 N. 7th Ave., Suite C-3
Bozeman, MT 59715
Phone: 406-582-8702
Email: info@montanaballet.org
Website: www.montanaballet.org
2. Montana Ballet Company Services
Montana Ballet Company cultivates dance experiences for students, professional artists, patrons, and members of the community.
Our Services may include information, registration, communications, or transactions concerning:
- Ballet Academy enrollment
- Lower Division and Upper Division training
- Adult dance classes
- Summer programs and intensives
- Auditions
- Performances
- The Nutcracker and other productions
- Workshops and masterclasses
- Community programs
- Special events
- Ticket sales
- Donations and fundraising
- Other educational and artistic opportunities
Programs, schedules, faculty, pricing, performance opportunities, eligibility requirements, and availability are subject to change.
3. Registration and Enrollment
Submission of an inquiry, lead form, audition form, or registration request does not guarantee acceptance, enrollment, placement, casting, scholarship assistance, or availability in any Montana Ballet Company program.
Participation may be subject to:
- Age requirements
- Placement or audition requirements
- Class availability
- Tuition or program fees
- Registration deadlines
- Attendance expectations
- Dress codes
- Conduct policies
- Parent or guardian authorization
- Waivers and releases
- Other program-specific requirements
Montana Ballet Company reserves the right to determine class placement and program eligibility based on its educational and artistic judgment.
Individual programs may be governed by additional registration agreements, refund policies, waivers, handbooks, releases, or other terms.
4. Children and Minors
Montana Ballet Company offers programming for children and teenagers.
When a participant is a minor, a parent or legal guardian should complete registrations, inquiries, enrollment agreements, payment authorizations, waivers, and other legally binding forms on the minor’s behalf.
Children under 13 should not independently submit personal information through Montana Ballet Company’s online forms.
Individuals between ages 13 and 17 should use Montana Ballet Company’s online Services with the knowledge and supervision of a parent or legal guardian.
By registering a minor, you represent that you are the participant’s parent or legal guardian or otherwise have legal authority to act on the participant’s behalf.
5. Payments, Tuition, Tickets, and Donations
You agree to provide accurate and complete information when completing a purchase, enrollment, donation, or other transaction.
Montana Ballet Company may use third-party service providers to process:
- Tuition
- Registration fees
- Tickets
- Donations
- Program fees
- Other payments
Refunds, credits, transfers, withdrawals, cancellations, and missed-class policies will be governed by the terms applicable to the specific program or transaction.
Submission of payment does not override class-placement decisions, audition requirements, conduct policies, attendance requirements, or other eligibility standards.
6. SMS/Text Messaging Terms
Montana Ballet Company Messaging Program
Montana Ballet Company may offer text-message communications to individuals who expressly opt in to receive them.
These messages may include information about:
- Ballet classes and enrollment
- Program availability
- Summer programs and intensives
- Auditions
- Workshops and masterclasses
- Performances
- Events
- Registration deadlines
- Free or promotional class opportunities
- Scheduling
- Program reminders
- Special offers
- Other Montana Ballet Company programs and opportunities
Consent
By voluntarily checking an SMS consent box, completing an applicable opt-in form, or otherwise expressly opting in to Montana Ballet Company text messaging, you consent to receive recurring SMS or MMS messages from Montana Ballet Company at the mobile number you provide.
Consent to receive marketing text messages is not a condition of purchasing any goods or services, registering for classes, or participating in Montana Ballet Company programs.
SMS consent must be provided separately from acceptance of these Terms.
Message Frequency
Message frequency varies depending on your interactions with Montana Ballet Company, the programs in which you have expressed interest, and current enrollment, performance, or promotional activity.
Messages may be recurring.
Message and Data Rates
Message and data rates may apply. Your mobile carrier’s standard messaging and data charges may apply to messages sent or received.
Opting Out
You may unsubscribe from Montana Ballet Company text messages at any time by replying STOP.
After you send STOP, you may receive one final text message confirming that you have been unsubscribed.
You will not receive additional marketing text messages unless you subsequently opt in again.
Help
For assistance with Montana Ballet Company text messaging, reply HELP.
You may also contact us at:
info@montanaballet.org
406-582-8702
Supported Carriers
Wireless carriers are not responsible for delayed or undelivered messages. Delivery of text messages is subject to effective transmission by your wireless carrier and network provider.
Changing Your Mobile Number
If you discontinue use of a mobile number that has been enrolled in Montana Ballet Company messaging, you should opt out before discontinuing that number or contact Montana Ballet Company so our records may be updated.
SMS Privacy
Mobile information, text-messaging opt-in data, and SMS consent information will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.
Information may be provided to service providers that assist Montana Ballet Company in delivering communications, but only as reasonably necessary to provide those services.
For additional information regarding how Montana Ballet Company handles personal information, please review our Privacy Policy.
7. Email Communications
Individuals who provide an email address may receive communications related to inquiries, registrations, transactions, classes, performances, events, and other interactions with Montana Ballet Company.
When an individual has provided appropriate consent, Montana Ballet Company may also send promotional emails regarding:
- Enrollment
- Classes
- Summer programs
- Auditions
- Masterclasses
- Performances
- Tickets
- Special events
- Fundraising
- Other opportunities
Promotional email recipients may unsubscribe using the unsubscribe link included in the applicable email.
Unsubscribing from promotional emails does not prevent Montana Ballet Company from sending necessary transactional, registration, safety, payment, or administrative communications.
8. Intellectual Property
Unless otherwise indicated, Montana Ballet Company owns, controls, or licenses the content appearing through its Services.
This may include:
- Logos and trademarks
- Photographs
- Videos
- Text
- Graphics
- Program materials
- Educational materials
- Website designs
- Performance materials
- Audio
- Promotional materials
- Software and website functionality
Content may not be copied, republished, distributed, sold, modified, or commercially exploited without appropriate authorization.
Nothing in these Terms transfers ownership of Montana Ballet Company intellectual property to a user.
9. Photographs, Videos, and Performances
Montana Ballet Company may photograph or record classes, rehearsals, productions, events, and performances where permitted by applicable law and any applicable media release or participation agreement.
Student participation may be subject to a separate media release completed by the participant or, when applicable, a parent or legal guardian.
Photography, videography, livestreaming, or recording by patrons or participants may be restricted during classes, rehearsals, productions, and performances.
Users must comply with all posted policies and staff instructions regarding photography and recording.
10. Acceptable Use
You agree not to use Montana Ballet Company’s Services to:
- Violate any law or regulation
- Submit false or misleading information
- Impersonate another person
- Misrepresent your authority to act for a minor
- Attempt to gain unauthorized access to computer systems or accounts
- Introduce malware or harmful software
- Interfere with website functionality
- Scrape or systematically collect data without permission
- Harass or threaten another individual
- Violate another party’s intellectual-property rights
- Engage in fraudulent activity
- Use the Services for an unauthorized commercial purpose
Montana Ballet Company may restrict or terminate access when it reasonably determines that these Terms have been violated.
11. Third-Party Services
Montana Ballet Company may use or link to third-party providers for services such as:
- Registration
- Customer relationship management
- Email and SMS messaging
- Ticketing
- Payments
- Donations
- Website hosting
- Advertising
- Analytics
- Social media
Use of a third-party service may also be governed by that provider’s own terms and privacy policies.
Montana Ballet Company does not control and is not responsible for the independent privacy, security, availability, or business practices of third-party providers.
12. Health and Physical Activity
Dance training and performance are physical activities and involve inherent risks.
Information provided through Montana Ballet Company’s website or communications is not medical advice.
Participants and parents or guardians are responsible for determining whether participation in a program is appropriate and for providing accurate information concerning relevant injuries, medical conditions, allergies, accessibility requirements, or other needs when requested.
Participation may require completion of separate liability waivers, emergency forms, or medical authorizations.
13. Changes to Classes, Programs, and Performances
Montana Ballet Company may modify, postpone, substitute, relocate, or cancel a class, teacher, guest artist, program, rehearsal, performance, cast, schedule, or event when reasonably necessary.
Circumstances may include:
- Illness or injury
- Weather
- Instructor or artist availability
- Enrollment levels
- Facility issues
- Public emergencies
- Government actions
- Transportation disruptions
- Events outside Montana Ballet Company’s reasonable control
Any applicable refund, credit, or rescheduling policy will be governed by the terms associated with the affected program or transaction.
14. Disclaimer of Warranties
To the fullest extent permitted by law, Montana Ballet Company’s website and digital Services are provided on an “as is” and “as available” basis.
Montana Ballet Company does not guarantee that:
- The website will always be available without interruption
- Website information will always be error-free
- Participation will result in a particular placement
- A dancer will receive specific casting
- A dancer will receive scholarships or employment
- Participation will lead to a particular professional or artistic outcome
Nothing on the website should be interpreted as a guarantee of admission, casting, professional advancement, employment, or other particular result.
15. Limitation of Liability
To the fullest extent permitted by applicable law, Montana Ballet Company and its officers, directors, employees, instructors, contractors, volunteers, and representatives shall not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising solely from use of the website or digital Services.
Nothing in these Terms limits liability where such limitation is prohibited by applicable law.
Separate participation agreements and liability waivers may govern physical participation in Montana Ballet Company classes, rehearsals, performances, and other activities.
16. Privacy
Use of Montana Ballet Company’s Services is also governed by the Montana Ballet Company Privacy Policy.
The Privacy Policy explains how Montana Ballet Company collects, uses, protects, and discloses personal information.
17. Electronic Communications
By using Montana Ballet Company’s electronic Services, you consent to receive records, notices, confirmations, disclosures, and other communications electronically where permitted by law.
Electronic forms, acknowledgments, checkboxes, and signatures may constitute valid electronic records and signatures to the extent permitted by applicable law.
18. Governing Law
These Terms shall be governed by the laws of the State of Montana and applicable federal law, without regard to conflict-of-law principles.
To the extent permitted by law, legal disputes relating to these Terms or use of Montana Ballet Company’s website shall be brought in the appropriate state or federal courts having jurisdiction in or over Gallatin County, Montana.